Cancellations & Refund Policy

1. Flight Cancellations

In order to cancel a flight that you’ve already booked with mytripcharge, contact our customer service department at +1-877-747-1477.

Here are some notes to keep in mind:

• Generally, you can cancel within 24 hours for a full refund.
• Flight changes may include airline fees and fare differences.
• Some tickets are non-refundable — check your itinerary.
• You may still receive airline credit for future travel.
• Some airlines require direct cancellation contact.

Cancellation policies depend on airline rules. We cannot control airline refund decisions.

2. Hotel Cancellations

Contact our support or the hotel directly at +1-877-747-1477.

• Refund depends on hotel rules and booking type.
• Unpublished rates are non-refundable.
• Hotels may charge fees for late cancellations.
• Changes like room type or dates may incur charges.
• If changes aren’t allowed, cancel and rebook.

3. Rental Car Cancellations

Contact support or rental provider directly.

• Most bookings can be cancelled without penalty.
• Changes require cancellation and rebooking.

4. Cruises Cancellation

• Early Booking: Flexible cancellation possible.
• Final Payment: Fees apply closer to departure.
• Insurance: Recommended for protection.
• Policies: Vary by cruise line.

5. Cancelling Your Vacation

Contact customer support for full package cancellation.

• Suppliers may charge cancellation fees.
• Fees apply per service, not total booking.
• Airlines may charge change fees separately.

Refund Policy

Refunds depend on supplier policies and force majeure conditions.

Processing time: 15–45 days.

No refunds for unused services.

Refunds are issued via original payment method.

Credit option valid for 24 months may be provided.

Conditions of Travel

• No refund for late join or early exit.
• No refund for missed travel due to personal reasons.
• No refund for unused services.
• Company may remove disruptive passengers.
• Liability limited to booking value.
• Price changes must be paid before departure.
• Legal claims must be filed within 7 days.